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REACH OUT
Questions about your routine or an order? Reach out to us.
support@norme.com
AVAILABILITY
We usually reply within 1–2 business days.
CALIFORNIA TIME
09:00 — 18:00 PST
Frequently Asked
When will my order ship?
Orders are typically processed within 24–48 hours. Once shipped, you will receive a confirmation email with tracking details to follow your delivery.
Do you offer international returns?
We accept returns on unopened products within 30 days of purchase. Please note that return shipping costs for international orders are currently the customer’s responsibility.
How do I choose the right ritual?
Our products are designed to work together for all skin types. We recommend starting with the Cleanse and Moisten duo for a simple, effective daily baseline.
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